How to prevent a crisis in IT communications
‘Be prepared’ is a good motto for life. It’s also a great way to approach your IT communications.
This is especially true when the threat of cyber security is on the increase. In 2017, cyber attacks happened at double the rate that they occurred in 2016. So, your IT networks need to be ready and able to cope should a business critical situation arise. Here’s our expert guide on helping to prevent an IT communications crisis from hitting your company.
Assess your IT communications risk
Everyone is at risk of a cyber attack. Hackers are getting more and more sophisticated and they will take advantage of any opportunity to infect your network. So, all businesses need to take steps to safeguard themselves. Small businesses may think that they are not at risk. But, a recent survey found that 55% of SME owners who responded had experienced a cyber attack in the last 12 months. In addition, only 14% thought their cyber security practices were highly effective. A robust strategy which is put into practice every day by companies of any size and type will help to bridge this gap.
Regularly backup your IT communications
Amongst companies that suffer IT communications breaches, nearly a quarter of them lose significant business opportunities in the wake of the attack. If you properly backup your systems, you can restore them and get your business back up and running after an attack. The amount of data you have to store will help to decide which method of backup is right for you. If you have a lot of data, a cloud service may be preferable. For smaller amounts, a well-maintained external hard drive or flash drives will do the job well. Always follow the 3,2,1 rule – make three copies, store it in at least two different formats and keep one copy offsite.
Go back to IT communications basics
Whether you’re using your IT communications for business or pleasure, you need some fundamentals in place. Get antivirus software running on your system, use firewalls, install updates and keep on top of patch management. Current antivirus software will handle a wide variety of threats including trojans, rootkits, spyware, adware and ransomware.
Your employees also need to know how to identify a red flag. A suspicious email could unleash an attack on your IT communications. The number of phishing emails being sent is increasing by up to 20% every year. In addition, they are getting more sophisticated which makes them even harder to spot. Your employees should know to look for emails with suspicious attachments, those asking for personal details or emails requesting immediate action. Invest in training your staff and help to safeguard your IT communications.
Another good motto for life is prevention is better than cure. When it comes to IT communications, get a strategy and process in place to protect your systems before it’s too late.
A professional IT support company, like the friendly team here at Link IT, will ensure your IT communications are covered against any potential threats. We can also carry out a free health check to see how your systems are performing.
Contact us to find out more.